Frequently Asked Questions
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders are shipped from U.S, normally taking 3-8 business days to arrive. Overseas deliveries can take up to 16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, such as UPS and FedEx, as well as local courier partners. You’ll be asked to select a delivery method during checkout.
Yes, we always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. At the current stage, we charge 20% restocking fee to cover return shipping cost. Please email us directly your return request and we’ll take you through the process.
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Retail orders are usually shipped within 1 day. Sample needs 3-5 days, mass production time needs up to 1-2 weeks.
We provide 1 piece sample for product checking on low MOQ
Please contact us directly through phone call or email for any bulk order. Once we receive your inquiry, we will send you a quote and sample. After that, customer has to place deposit on formal order then only we will arrange production. Bulk order discount rate applies. Call us for more details